AE Texas Electricity Plans and Rates in Texas

AE Texas Overview

AE Texas is the Texas-market brand of Atlantic Energy Texas, LLC, a licensed retail electric provider operating in the ERCOT deregulated market since 2017. The company holds PUCT REP Certificate Number 10335 and holds a Power to Choose rating of 2 of 5. AE Texas has grown to serve more than 446,000 Texas homes and businesses across 6 of Texas's deregulated TDU territories: AEP Texas Central, AEP Texas North, CenterPoint, Lubbock Power & Light, Oncor, and TNMP, positioning itself as a mid-to-large retail provider with a specific focus on the multi-family, builder, and commercial segments alongside standard residential service.

One feature that sets AE Texas apart is its unusually broad multilingual support. Where most Texas REPs offer service in English and Spanish only, AE Texas publishes its customer-facing tools in 10 languages, including Arabic, Chinese, Dutch, French, German, Italian, Portuguese, and Russian, in addition to English and Spanish. This reflects both a broader operational commitment and the reality that Texas's largest metro areas host substantial international resident populations that most retail providers do not actively serve in their preferred languages.

The plan catalog is disciplined and fixed-rate focused. AE Texas currently offers 12 plans with contract terms ranging from 10 months to 36 months. 0 plans are 100% renewable (0% of the catalog). Fixed-rate contracts protect customers from wholesale market swings, with the trade-off of a cancellation fee if the contract ends early. The lowest current rate is 11.5¢ per kWh at 1,000 kWh usage.

AE Texas is not available to businesses or residents in Austin (served by Austin Energy) or San Antonio (served by CPS Energy), since both cities operate under municipal utilities that fall outside the deregulated retail market. The company also does not extend coverage to Nueces Electric Cooperative.

AE Texas Electricity Plans

AE Texas currently offers 12 electricity plans across 6 Texas TDU territories, with contract terms ranging from 10 months to 36 months. 0 plans are 100% renewable (0% of the total catalog). The lowest current rate is 11.5¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 13.7¢. Rates update with market conditions and were last refreshed on September 15, 2026, so pricing below is indicative and should be confirmed on the Electricity Facts Label (EFL) at the time of enrollment.

AE Texas's product mix is centered on fixed-rate plans offered in 6, 12, 24, and 36-month terms. The company does not currently emphasize Free Nights or Free Weekends promotional plans in its marketing, though renewable options are available across the plan structures. This focus on straightforward fixed-rate contracts is deliberate: it removes the plan structures where hidden usage-tier math typically lives, aligning with the company's transparency positioning.

For customers who want the longest possible rate lock, the 36-month fixed-rate plans offer the most extended price protection. Customers who want flexibility can choose the 6-month option, which is one of the shorter fixed-rate commitments in the Texas market. Renewable-focused customers can select from plans that include renewable energy credits (RECs), with 100% renewable options available in select TDU zones.

Below, AE Texas's plans are organized by TDU zone. Each zone shows the plans available in that territory with contract terms, plan types, and current rates at 1,000 kWh, followed by the Texas cities served in that zone.

AE Texas is not listed as serving Nueces Electric Cooperative.

About AE Texas

AE Texas operates under the legal name Atlantic Energy Texas, LLC, doing business as AE Texas. The company launched in 2017 and has grown steadily to serve more than 446,000 Texas homes and businesses. Corporate headquarters and mailing address are located in Spring, Texas (near Houston), positioning the company inside the largest Texas retail electricity market. PUCT REP Certificate 10335 authorizes AE Texas to operate across the state's deregulated retail electricity zones.

The company's product philosophy centers on stability and transparency. Fixed-rate contracts of 6, 12, 24, and 36 months form the core catalog, structured to give customers predictable billing without the sudden price spikes that variable-rate plans expose customers to during ERCOT market stress events. AE Texas explicitly rejects the usage-tier bill-credit structures that some Texas REPs use to advertise low headline rates that only apply within narrow consumption bands.

Where AE Texas differentiates most clearly is its multilingual reach and its focus on customer segments that many Texas REPs do not actively serve. The customer-facing tools support 10 languages beyond English, making AE Texas one of the most accessible Texas REPs for non-English-speaking residents. The company also operates dedicated multi-family and builder portals, with programs designed for property managers overseeing multiple units, home builders enrolling new construction accounts, and commercial customers who need a business-focused enrollment channel rather than the standard residential path.

The company partners with third-party enrollment platforms and comparison sites to broaden its reach, while operating its own direct enrollment channel through the AE Texas website. Customer service runs Monday through Friday, 8 AM to 7 PM Central Time. Same-day connection is available in most markets, and the enrollment window allows sign-ups up to 90 days before the intended service start date, which is useful for customers coordinating a move or a new construction connection.

Contact AE Texas

Phone

855-478-4998

Website

aetexasco.com

Support email

support@aetexas.com

PUCT REP certificate

10335

Power to Choose rating

File a complaint

puc.texas.gov

Cancellation Fees and Non-Recurring Charges

Cancellation fees on AE Texas fixed-rate plans scale with contract length, running from $20 to $20. Longer contract terms carry higher cancellation fees, reflecting the longer commitment period. The 6-month plans offer the shortest exposure to cancellation risk in the catalog, while the 36-month plans carry the highest fee.

Beyond early termination, AE Texas's terms of service also cover non-recurring charges that apply in specific situations: late payment charges, returned payment or insufficient funds fees, disconnection notice fees, disconnection-plus-reconnection fees, and any non-AutoPay billing fees. These are not published on Power to Choose and are only disclosed in the provider's terms of service and EFL documents. Deposit requirements are credit-based and may apply to customers who do not meet minimum credit criteria at enrollment.

Two items to confirm on any AE Texas EFL before signing. First, auto-renewal terms. Contracts may automatically renew at the end of the term unless the customer proactively cancels or renegotiates, and the renewal rate may differ from the original contract rate. Second, deposit refund conditions. If AE Texas requires an initial deposit, confirm the timeline and conditions under which the deposit is returned or credited to the account.

AE Texas Pros and Cons

Pros:

• Broad multilingual support: AE Texas publishes its customer-facing tools in 10 languages including Arabic, Chinese, Dutch, French, German, Italian, Portuguese, Russian, English, and Spanish. This is unusually broad for a Texas REP and matters for the state's large multilingual resident population.
• Established provider with substantial customer base: More than 446,000 Texas homes and businesses served, combined with operations since 2017, provides a track record that newer or smaller REPs cannot match.
• Broad contract length range: Terms run from 10 months to 36 months, including 6-month options that offer flexibility and 36-month options for maximum rate lock stability.
• Dedicated multi-family and builder programs: The company operates separate enrollment channels for property managers, home builders, and commercial customers, which most residential-focused REPs do not offer.
• Same-day connection and 90-day advance enrollment: Both convenience features useful for customers coordinating a move or new construction.
• Fixed-rate focused catalog: The product mix concentrates on fixed-rate plans without heavy reliance on bill-credit or usage-tier structures that can obscure the effective rate.

Cons:

• Limited promotional plan options: AE Texas does not heavily promote Free Nights or Free Weekends plans, so customers with heavy overnight or weekend load patterns who could benefit from time-of-use pricing may not find the best fit here.
• Cancellation fees on longer terms: The 36-month ETF at the top of the $20 to $20 range is comparable to or above other Texas REPs, so customers who might move or want flexibility to switch providers should factor this in.
• Renewable content varies by ZIP code: 100% renewable plans are not universally available across all AE Texas service areas.
• Customer service hours limited to weekdays: Support runs Monday through Friday, 8 AM to 7 PM CT, with no listed weekend hours, which may not fit customers who need to handle account issues outside business hours.
• Corporate transparency limited: The company operates under the Atlantic Energy Texas legal entity but does not extensively publicize ownership structure or parent company relationships.

AE Texas Reviews

Independent customer reviews for AE Texas trend favorably, with the company holding strong marks on third-party review platforms. Customer feedback tends to emphasize the transparency of the fixed-rate structure and the accessibility of multilingual service, with occasional complaints about billing questions or enrollment timing that are common across the Texas REP industry. For general customer sentiment, the provider's third-party review scores, Google reviews, and the official Public Utility Commission of Texas complaint scorecard at puct.texas.gov are the most reliable public references.

AE Texas for Residential and Commercial Customers

AE Texas sells electricity to both residential and commercial accounts across its TDU service areas, plus dedicated programs for multi-family properties and home builders. What to expect from AE Texas depends on which side of the market you are shopping from.

For Residential Customers:- If you are a Texas homeowner or renter researching AE Texas for your home, sign-up runs through the AE Texas website (with multilingual enrollment support), through Power to Choose, or through third-party marketplaces. Every published plan carries an Electricity Facts Label showing the exact rate, delivery charges, term length, and cancellation fee for your specific TDU zone. Because the AE Texas catalog is fixed-rate focused, the EFL is straightforward to compare against other providers.

Choosing among AE Texas plans depends on your commitment preferences. Customers who want a short trial can choose the 6-month plan. Standard 12-month contracts fit most households. Longer 24 and 36-month plans lock the rate for extended periods, useful for households confident they will stay in place. Renewable-focused customers should confirm 100% green plan availability in their ZIP code before enrolling.

Electric Decisions does not enroll residential accounts. Residential customers can shop AE Texas directly through the sources above.

For Commercial Customers:- For Texas businesses, AE Texas offers a dedicated commercial channel that operates alongside the residential catalog. Commercial pricing is not published on Power to Choose and is quoted based on load profile, contract term, TDU zone, and where the ERCOT forward curve is trading at the moment of contract lock. Commercial contracts also carry negotiable terms that materially affect total cost: bandwidth (swing tolerance), early termination fee methodology, add and delete meter language, holdover rate, and pass-through TDSP delivery treatment.

Electric Decisions runs an apples-to-apples RFP process for AE Texas alongside every other qualified Texas REP. Bids come in against identical specifications, are benchmarked against the live ERCOT forward curve, and every contract is red-lined in plain English before you sign. AE Texas's multi-family and builder programs can also be included in a portfolio quote request if relevant.

Explore our full Texas retail electric provider, the energy procurement process we use to run bid competitions, and the commercial electricity in Texas overview for ERCOT market basics and how commercial contracts differ from residential ones.