Budget Power Electricity Plans and Rates in Texas

Budget Power Overview

Budget Power is a Texas retail electric provider run by a team of retail electricity industry veterans who have been active in the Texas market since the beginning of deregulation in 2002. The company operates under PUCT REP Certificate Number 10293 and holds a Power to Choose rating of 1 of 5, currently serving customers across 5 of Texas's deregulated TDU territories: AEP Texas Central, AEP Texas North, CenterPoint, Oncor, and TNMP. The Budget Power positioning is straightforward: simple plans, fixed rates for the long term, and no gimmicks or gotchas.

Where many Texas REPs compete on introductory promotional pricing that expires or bill credit structures with narrow qualifying tiers, Budget Power's product design centers on the opposite: transparent long-term fixed rates with clearly disclosed cancellation fees and renewal terms. The team behind Budget Power has served more than 500,000 Texas customers over the past two decades across various REP brands, giving the company an operational depth that most newer Texas providers cannot match.

The current Budget Power catalog runs 25 plans across contract terms from 10 months to 36 months. 2 plans are 100% renewable (8% of the catalog). The lowest current rate is 11.0¢ per kWh at 1,000 kWh usage. Customer service is available Monday through Friday, 9 AM to 5 PM Central Time.

Budget Power is not available to businesses or residents in Austin (served by Austin Energy) or San Antonio (served by CPS Energy), since both cities operate under municipal utilities that fall outside the deregulated retail market. Coverage also does not extend to Nueces Electric Cooperative and Lubbock Power & Light.

Budget Power Electricity Plans

Budget Power currently offers 25 electricity plans across 5 Texas TDU territories, with contract terms ranging from 10 months to 36 months. 2 plans are 100% renewable (8% of the total catalog). The lowest current rate is 11.0¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 12.5¢. Rates update with market conditions and were last refreshed on September 15, 2026, so pricing below is indicative and should be confirmed on the Electricity Facts Label (EFL) at the time of enrollment.

The Budget Power catalog centers on fixed-rate plans structured to reflect the company's transparent pricing commitment. Fixed-rate contracts lock the energy charge for the length of the term without introductory teaser rates or usage-tier bill credits that make the effective rate different from the advertised rate. This straightforward product design means the number a customer sees on the EFL at 1,000 kWh is a close approximation of what they actually pay across their usage range, subject only to per-kWh delivery charge variation.

Budget Power's plan structure fits customers who prioritize predictable pricing and long-term rate stability over the promotional flexibility that Free Nights or Free Weekends plans offer. The company does not heavily promote time-of-use plan structures, which removes a category of plans where hidden usage-tier math typically lives at other Texas REPs.

For customers focused on residential service, Budget Power offers plans across both traditional and renewable-energy structures. For business customers, dedicated commercial plans are available with negotiable terms tailored to specific load profiles and site requirements.

Below, Budget Power's plans are organized by TDU zone.

Budget Power is not listed as serving Nueces Electric Cooperative and Lubbock Power & Light.

About Budget Power

Budget Power is operated by a team of retail electricity industry veterans who have been active in the Texas market since Texas began the electricity deregulation process in 2002. Over the past two decades and across various brand iterations, the team has served more than 500,000 Texas residential and commercial customers and has won multiple customer service awards. That depth of Texas market experience is genuinely rare among current Texas REPs: most new entrants either come from outside the state or lack the operational history of running through multiple market cycles.

The company's product philosophy centers on rejecting the pricing games that dominate most Texas retail electricity offerings. Bait-and-switch introductory rates, hidden gotchas on the monthly bill, complex usage-tier structures, and endless customer service wait times are all explicitly called out as things Budget Power built its operation to avoid. The alternative Budget Power offers is straightforward: fair, transparent pricing, real customer service, and renewal rates at contract expiration that do not jump substantially from the original contract rate.

The customer-first approach is reflected in the customer service structure. Support is available Monday through Friday, 9 AM to 5 PM Central Time, at 1-888-699-0747. Email support is available at info@budgetpowertx.com. The support team is authorized to resolve issues rather than route tickets through a distant escalation queue.

Budget Power operates as a specialist Texas REP rather than a subsidiary of a national holding company or an out-of-state operation branching into Texas. This focus allows the team to prioritize Texas-specific market conditions, ERCOT dynamics, and Texas customer needs rather than being pulled across the priorities of a broader multi-state operation. Product design reflects that specialization: no plans imported from other markets, no marketing scripts translated from national brands, just Texas-focused electricity plans built by a Texas-focused team.

Contact Budget Power

Phone

888-699-0747

Website

budgetpowertx.com

Support email

customercare@budgetpower.com

Fax

866-518-8686

PUCT REP certificate

10293

Power to Choose rating

File a complaint

puc.texas.gov

Cancellation Fees and Non-Recurring Charges

Cancellation fees on Budget Power's fixed-rate plans scale with contract length, running from $100 to $250. Longer contract terms carry higher cancellation fees, reflecting the longer commitment period. Variable and month-to-month plans, where offered, typically have no cancellation fee.

Beyond early termination, Budget Power's terms of service also cover non-recurring charges that apply in specific situations: late payment charges, returned payment or insufficient funds fees, disconnection notice fees, disconnection-plus-reconnection fees, and any non-AutoPay billing fees. These are not published on Power to Choose and are only disclosed in the provider's terms of service and EFL documents.

One item worth calling out: Budget Power's commitment to great renewal rates when the contract is up for renewal. In the Texas REP market, one of the most common customer complaints is that renewal rates jump substantially from the original contract rate at expiration, essentially forcing customers to shop again to avoid a significant rate increase. Budget Power explicitly commits to renewal rates that do not follow that pattern, though the specific renewal terms should be confirmed on the EFL for the plan you sign.

Budget Power Pros and Cons

Pros:

• Deep Texas market experience: The Budget Power team has been active in Texas retail electricity since deregulation began in 2002, with over 500,000 Texas customers served across various brand iterations.
• Transparent fixed-rate pricing without gimmicks: The catalog is built around straightforward fixed-rate plans without introductory teaser rates, bill credits, or usage-tier structures that make effective rates different from advertised rates.
• Great renewal rate commitment: Budget Power explicitly rejects the sharp renewal rate jumps that dominate the Texas REP market at contract expiration.
• Multiple customer service awards: The team has won several industry accolades for customer service quality across its various brand iterations.
• Both residential and commercial coverage: Dedicated plans for each side of the market.
• Texas-focused operation: Not a subsidiary of a national holding company or a multi-state operation. Budget Power's exclusive focus on Texas allows Texas-specific product design and service.
• Simple product mix: The catalog is disciplined and easy to compare, without the plan proliferation that makes selection difficult at some competing REPs.

Cons:

• Limited customer service hours: Support runs Monday through Friday from 9 AM to 5 PM Central Time only, with no weekend hours. Customers who need to handle account issues outside business hours may find this restrictive.
• Lower public brand recognition: Budget Power is less widely known than the largest Texas REPs (TXU, Reliant, Direct Energy), even though the operational team has extensive market experience.
• Narrower plan variety: The catalog focuses on straightforward fixed-rate structures without heavy promotional plan variety. Customers with specific time-of-use load patterns who could benefit from Free Nights or Free Weekends plans need to look elsewhere.
• Corporate transparency limited: Ownership structure and financial performance details are not extensively publicized, which may matter to customers who prioritize transparency around the company backing their electricity provider.
• Renewable plan availability varies: 100% renewable options may not be universally available across all TDU zones or plan types.

Budget Power Reviews

Independent customer reviews for Budget Power are generally favorable, reflecting the operational team's Texas experience and the transparency of the product design. Customer feedback tends to emphasize the accessibility of customer service and the straightforward pricing structure, with occasional complaints about the limited customer service hours or plan comparison confusion that are common across the Texas REP industry. For general customer sentiment, the provider's Google reviews and the official Public Utility Commission of Texas complaint scorecard at puct.texas.gov are the most reliable public references.

Budget Power for Residential and Commercial Customers

Budget Power sells electricity to both residential and commercial accounts across its TDU service areas.

For Residential Customers:- If you are a Texas homeowner or renter researching Budget Power for your home, sign-up runs through the Budget Power website, through Power to Choose, or through third-party enrollment marketplaces. Every published plan carries an Electricity Facts Label showing the exact rate, delivery charges, term length, and cancellation fee for your specific TDU zone. Because the Budget Power catalog focuses on straightforward fixed-rate structures without bill credits or usage-tier gimmicks, EFL comparison against competing REPs is direct.

Choosing among Budget Power plans depends on your commitment preferences. Shorter-term plans fit renters or customers wanting flexibility. Longer-term plans lock the rate for extended periods, and Budget Power's renewal rate commitment reduces the risk of a sharp increase at contract expiration.

Electric Decisions does not enroll residential accounts. Residential customers can shop Budget Power directly through the sources above.

For Commercial Customers:- For Texas businesses, Budget Power offers dedicated commercial contracts alongside the residential catalog. Commercial pricing is not published on Power to Choose and is quoted based on load profile, contract term, TDU zone, and where the ERCOT forward curve is trading at the moment of contract lock. Commercial contracts also carry negotiable terms that materially affect total cost: bandwidth (swing tolerance), early termination fee methodology, add and delete meter language, holdover rate, and pass-through TDSP delivery treatment.

Electric Decisions runs an apples-to-apples RFP process for Budget Power alongside every other qualified Texas REP. Bids come in against identical specifications, are benchmarked against the live ERCOT forward curve, and every contract is red-lined in plain English before you sign.

Explore our full Texas retail electric provider, the energy procurement process we use to run bid competitions, and the commercial electricity in Texas overview for ERCOT market basics and how commercial contracts differ from residential ones.