Discount Power Electricity Plans and Rates in Texas

Discount Power Overview

Discount Power is a Texas retail electric provider that has built its market positioning around a simple promise: no frills, just affordable electricity. Founded in 2009 and operating under PUCT REP Certificate Number 10177, the company holds a Power to Choose rating of 2 of 5 and serves customers across 6 of Texas's deregulated TDU territories: AEP Texas Central, AEP Texas North, CenterPoint, Lubbock Power & Light, Oncor, and TNMP, including Lubbock Power & Light. This full deregulated coverage is unusual and gives Discount Power's Lubbock-area customers access to a retail option that most competing REPs cannot offer.

Discount Power's brand identity centers on affordability without gimmicks. The company operates a disciplined catalog of 30 electricity plans with contract terms from 10 months to 24 months. The lowest current rate is 12.6¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 14.0¢, running competitively against the broader Texas REP market average. Bill Credit Bundle plans are the flagship product, offering some of the lowest advertised rates in the Texas market through usage-tier bill credits at the 1,000 kWh benchmark.

The company positions itself specifically for homes and small businesses that want straightforward, budget-friendly electricity plans without the complexity that dominates many competing REPs. Bilingual English-Spanish service (En Español), a dedicated Discount Power mobile app, and the Empower Hours Smart Thermostat Program round out the customer offering. The Empower Hours program provides free smart thermostats to qualifying customers who participate in demand response events during peak grid periods.

Discount Power is not available to businesses or residents in Austin (served by Austin Energy) or San Antonio (served by CPS Energy), since both cities operate under municipal utilities that fall outside the deregulated retail market. Coverage also does not extend to Nueces Electric Cooperative.

Discount Power Electricity Plans

Discount Power currently offers 30 electricity plans across 6 Texas TDU territories, with contract terms ranging from 10 months to 24 months. 0 plans are 100% renewable (0% of the total catalog). The lowest current rate is 12.6¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 14.0¢. Rates update with market conditions and were last refreshed on September 15, 2026, so pricing below is indicative and should be confirmed on the Electricity Facts Label (EFL) at the time of enrollment.

Discount Power's catalog is organized around a few core plan families with straightforward naming.

Bill Credit Bundle Plans are the flagship product line, available in 12 and 24-month fixed-rate terms. These plans use a usage-tier bill credit structure that produces very low advertised rates at the 1,000 kWh usage benchmark, sometimes as low as 6.0¢ per kWh in the CenterPoint territory. The effective rate depends heavily on your actual monthly usage: at 1,000 kWh the rate is very low, but at 500 kWh (below the credit threshold) the rate can be materially higher, and at 2,000 kWh (well above) the credit-adjusted effective rate returns closer to standard levels. Bill Credit Bundle plans require careful evaluation of your typical monthly usage before enrolling.

Discount Deals Plans offer standard fixed-rate structures without the bill-credit complexity, providing a more predictable per-kWh rate across usage levels.

Business Energy Plans provide dedicated commercial options structured for small business load profiles and needs.

Empower Hours Smart Thermostat Program is a demand response program available with select plans. Qualifying customers receive a free smart thermostat and participate in demand response events during peak grid periods, in exchange for bill credits or other benefits.

For customers whose usage varies significantly month to month, standard Discount Deals fixed-rate plans generally provide more predictable pricing than Bill Credit Bundle plans. For customers with steady usage above 1,000 kWh monthly, Bill Credit Bundle plans can deliver materially lower effective rates.

Below, Discount Power's plans are organized by TDU zone.

Discount Power is not listed as serving Nueces Electric Cooperative.

About Discount Power

Discount Power was founded in 2009, and has continuously operated in the Texas retail electricity market since. The company's positioning has stayed consistent through its 15-plus years in business: affordable electricity plans without hidden fees, surprise charges, or unnecessary complexity. Where many Texas REPs have built product mixes around dozens of plan variations, promotional structures, and layered incentive programs, Discount Power has kept its catalog focused on straightforward Bill Credit Bundle and Discount Deals product families.

Full coverage across all six deregulated Texas TDU territories, including Lubbock Power & Light, is unusual among Texas REPs. Most competing providers skip Lubbock coverage, making Discount Power one of the few options available to customers in that market. This broad geographic reach reflects a commitment to serving the full Texas deregulated market rather than concentrating operations in only the largest metros.

The company operates a dedicated Discount Power mobile app for account management, bill payment, and usage monitoring. Customer service is available bilingually in English and Spanish through the main support line. The Empower Hours Smart Thermostat Program is a distinguishing feature: qualifying customers receive a free smart thermostat and participate in demand response events during peak grid periods, in exchange for bill credits or additional benefits. This program aligns customer behavior with grid needs, providing value to both sides.

Beyond the standard electricity plan offering, Discount Power provides an Education Center with energy saving tips organized by appliance and by season. This content-focused customer support approach reflects the company's positioning as a partner for customers who want to actively manage their electricity usage rather than just receiving a monthly bill.

The company's mission has stayed straightforward across its 15-plus years: provide Texans with uncomplicated, budget-friendly electricity plans, delivered with best-in-class service and no hidden fees. That focus shows up in the disciplined product mix, the bilingual customer service, the mobile app, and the Empower Hours program that provides tangible value to customers who participate.

Contact Discount Power

Phone

855-265-9153

Website

discountpowertx.com

Support email

service@discountpowertx.com

Fax

886-304-7933

PUCT REP certificate

10177

Power to Choose rating

File a complaint

puc.texas.gov

Cancellation Fees and Non-Recurring Charges

Cancellation fees on Discount Power's fixed-rate plans scale with contract length, running from $95 to $295. Longer contract terms carry higher cancellation fees, reflecting the longer commitment period. The 12-month terms carry the lowest cancellation fees.

Beyond early termination, Discount Power's terms of service also cover non-recurring charges that apply in specific situations: late payment charges, returned payment or insufficient funds fees, disconnection notice fees, disconnection-plus-reconnection fees, and any non-AutoPay billing fees. These are not published on Power to Choose and are only disclosed in the provider's terms of service and EFL documents.

The most important item to check on any Discount Power EFL is the Bill Credit Bundle plan structure specifically. The very low advertised rates (as low as 6.0¢ per kWh in some markets) apply only at usage of 1,000 kWh or higher in a billing cycle. If your usage falls below that threshold in a given month, you lose the credit and pay a significantly higher effective rate. The EFL shows rates at 500, 1,000, and 2,000 kWh so you can see how the credit structure affects your specific usage pattern.

For customers whose monthly usage varies significantly, the standard Discount Deals fixed-rate plans provide more predictable pricing without the bill-credit exposure. Verify your typical monthly usage against the credit threshold before enrolling in a Bill Credit Bundle plan.

Discount Power Pros and Cons

Pros:

• Full 6-TDU coverage including Lubbock Power & Light: Serving AEP Texas Central, AEP Texas North, CenterPoint, Lubbock Power & Light, Oncor, and TNMP, Discount Power provides broader Texas coverage than most competing REPs.
• Very competitive Bill Credit Bundle rates: For customers whose usage reliably exceeds 1,000 kWh monthly, Bill Credit Bundle plans deliver some of the lowest effective rates in the Texas market (starting at 6.0¢/kWh in CenterPoint).
• 15-plus year Texas market tenure: Continuously operating since 2009, providing operational history that newer REPs cannot match.
• Straightforward "no gimmicks" positioning: The company has kept its catalog focused and its pricing structure understandable across 15-plus years.
• Bilingual customer service: English and Spanish support available.
• Discount Power mobile app: Account management, bill payment, and usage monitoring available through dedicated mobile app.
• Empower Hours Smart Thermostat Program: Qualifying customers receive free smart thermostats and participate in demand response for bill credits.
• Dedicated Education Center: Energy saving tips organized by appliance and season help customers actively manage usage.

Cons:

• Bill Credit Bundle plans create effective rate variance: The very low advertised rates only apply at or above 1,000 kWh monthly usage. Below that threshold, the effective rate can be materially higher than advertised.
• Limited plan structure variety: No Free Nights, Free Weekends, or complex promotional plan structures. Customers with time-shifted usage patterns who could benefit from those structures need to look elsewhere.
• Renewable content availability limited: Green plan options may not be universally available across all TDU zones or plan types.
• Corporate transparency limited: As a smaller Texas REP, Discount Power does not extensively publicize ownership structure or corporate financial performance details compared to publicly-traded competitors.
• Rate competitiveness varies by market: The most competitive Bill Credit Bundle rates are in CenterPoint. Other TDU zones typically show higher rates that align more with Texas market averages.

Discount Power Reviews

Independent customer reviews for Discount Power are mixed to favorable, with the company's simple product mix and long tenure driving generally positive feedback from customers on straightforward fixed-rate plans. Bill Credit Bundle plan feedback tends to divide along usage lines: customers who consistently exceed 1,000 kWh monthly appreciate the very low effective rates, while customers who fell below that threshold in some months report unexpected billing surprises. For general customer sentiment, the provider's Google reviews and the official Public Utility Commission of Texas complaint scorecard at puct.texas.gov are the most reliable public references.

Discount Power for Residential and Commercial Customers

Discount Power sells electricity to both residential and small business accounts across its TDU service areas.

For Residential Customers:- If you are a Texas homeowner or renter researching Discount Power for your home, sign-up runs through the Discount Power website, through Power to Choose, or through third-party enrollment marketplaces. Every published plan carries an Electricity Facts Label showing the exact rate, delivery charges, term length, cancellation fee, and any bill credit structures for your specific TDU zone. The EFL is especially important for Bill Credit Bundle plans because the very low advertised rate only applies at specific usage tiers.

Choosing among Discount Power's plans depends on how confident you are about your typical monthly usage. If your usage reliably exceeds 1,000 kWh (typically driven by climate, home size, or seasonal HVAC patterns), Bill Credit Bundle plans deliver some of the lowest effective rates available. If your usage varies significantly month to month or runs below 1,000 kWh regularly, standard Discount Deals fixed-rate plans provide more predictable pricing. The Empower Hours Smart Thermostat Program is a useful add-on for customers who want a free smart thermostat and are willing to participate in occasional demand response events during peak grid periods.

Electric Decisions does not enroll residential accounts. Residential customers can shop Discount Power directly through the sources above.

For Commercial Customers:- For Texas businesses, Discount Power offers Business Energy Plans focused primarily on small business customers. Commercial pricing is not published on Power to Choose and is quoted based on load profile, contract term, TDU zone, and where the ERCOT forward curve is trading at the moment of contract lock. Commercial contracts also carry negotiable terms that materially affect total cost: bandwidth (swing tolerance), early termination fee methodology, add and delete meter language, holdover rate, and pass-through TDSP delivery treatment.

Electric Decisions runs an apples-to-apples RFP process for Discount Power alongside every other qualified Texas REP. Bids come in against identical specifications, are benchmarked against the live ERCOT forward curve, and every contract is red-lined in plain English before you sign.

Explore our full Texas retail electric provider, the energy procurement process we use to run bid competitions, and the commercial electricity in Texas overview for ERCOT market basics and how commercial contracts differ from residential ones.