Just Energy Electricity Plans and Rates in Texas

Just Energy Overview

Just Energy is a multi-national natural gas and electricity retailer serving residential and commercial customers across deregulated energy markets in the United States and Canada. The company operates under PUCT REP Certificate Number 10052 in Texas and holds a Power to Choose rating of 2 of 5, serving customers across 6 of Texas's deregulated TDU territories: AEP Texas Central, AEP Texas North, CenterPoint, Oncor, TNMP, and Lubbock Power & Light. Just Energy is one of the larger multi-brand retail energy operations in North America, with a corporate family that includes Amigo Energy, Hudson Energy, Tara Energy, GoodBundle, and HomeWater as sister brands.

The company's US operations span multiple deregulated markets including California, Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, and Texas. In Canada, Just Energy serves Alberta, Ontario, Quebec, and Saskatchewan. This multi-national footprint gives Just Energy operational scale that few Texas REPs can match, along with the corporate infrastructure of a large publicly-listed energy retailer. The company also previously operated in the United Kingdom, Germany, and Ireland.

Just Energy's product line includes long-term fixed price contracts, price-protected variable plans, standard variable-rate options, and green energy products backed by renewable energy certificates. The company's business model derives margin from the difference between what it charges customers and what it pays wholesale suppliers for the underlying commodity. This straightforward retail model has been the company's core business for more than two decades under the Just Energy brand and its predecessor Energy Savings Income Fund.

The Just Energy Texas catalog spans 29 plans across contract terms from 3 months to 60 months. 0 plans are 100% renewable (0% of the catalog). The lowest current rate is 9.6¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 12.5¢.

Just Energy is not available to businesses or residents in Austin (served by Austin Energy) or San Antonio (served by CPS Energy), since both cities operate under municipal utilities that fall outside the deregulated retail market. Coverage also does not extend to Nueces Electric Cooperative.

Just Energy Electricity Plans

Just Energy currently offers 29 electricity plans across 6 Texas TDU territories, with contract terms ranging from 3 months to 60 months. 0 plans are 100% renewable (0% of the total catalog). The lowest current rate is 9.6¢ per kWh at 1,000 kWh usage, and the catalog-wide average is 12.5¢. Rates update with market conditions and were last refreshed on September 15, 2026, so pricing below is indicative and should be confirmed on the Electricity Facts Label (EFL) at the time of enrollment.

The Just Energy catalog is organized around three core plan structures reflecting different customer risk preferences.

Long-Term Fixed Price Plans lock the energy charge for the length of the contract, providing predictable billing without exposure to variable-rate market swings. Terms are commonly available in 12, 24, and 36-month options.

Price-Protected Plans offer variable-rate pricing with a defined ceiling that prevents the rate from moving above a stated cap. This structure gives customers some exposure to market rate declines without full exposure to market rate increases.

Standard Variable-Rate Plans move with market conditions each billing cycle, offering the potential for lower rates when wholesale markets decline but exposure to higher rates when markets rise.

Green Energy Products provide 100% renewable content backed by renewable energy certificates for customers who prioritize sustainability alongside pricing.

Beyond electricity, Just Energy is one of the few Texas REPs that also operates a natural gas retail business in markets that offer both products. Customers in select markets can consolidate their retail energy relationship with a single provider for both electricity and natural gas.

For commercial customers, Just Energy operates through the Hudson Energy Group brand (acquired May 2010) which focuses specifically on US commercial and industrial customers. Larger commercial accounts can access custom procurement structures and multi-state consolidated contracts across the deregulated markets where Just Energy operates.

Below, Just Energy's plans are organized by TDU zone.

Just Energy is not listed as serving Nueces Electric Cooperative.

About Just Energy

Just Energy's corporate history extends back through multiple brand iterations. In 2009, the company rebranded from Energy Savings Income Fund and its predecessor brands (U.S. Energy Savings, Ontario Energy Savings, Alberta Energy Savings) to Just Energy Income Fund across all Canadian and US markets. In 2011, the company incorporated as Just Energy Group. The consolidation under a single Just Energy brand reflected the company's growing multi-brand, multi-national retail energy operation.

Growth has continued through strategic acquisitions. In July 2009, Just Energy acquired Toronto-based direct energy marketer Universal Energy Corporation, gaining National Home Services in the process. In May 2010, Just Energy acquired Hudson Energy Group, an energy marketer focused on the US commercial sector. In August 2011, Just Energy acquired Fulcrum Retail Holdings LLC, a privately-held electricity provider operating in Texas. This Texas acquisition brought Amigo Energy and Tara Energy into the Just Energy corporate family, expanding the Texas footprint under multiple retail brands.

International expansion continued through the early 2010s. Just Energy entered the UK commercial energy market in July 2012 under the Hudson Energy UK brand, then expanded into the UK residential market under Green Star Energy in October 2013 (subsequently sold to Shell Energy in October 2019 for approximately 200,000 customers). The company expanded operations to Germany in 2016 and Ireland in 2017.

The Just Energy corporate family currently includes multiple retail brands: Amigo Energy (Texas), Hudson Energy (US commercial), Tara Energy (Texas), GoodBundle, and HomeWater. This multi-brand approach lets Just Energy serve different customer segments through different brand identities while sharing operational infrastructure, billing systems, and back-office functions across the corporate family.

Just Energy has had legal and regulatory issues at various points in its history, primarily related to sales practices at the door-to-door marketing level. In June 2003, Ontario Energy Savings (a Just Energy predecessor) faced fraud charges related to agents forging energy contracts and was fined. In 2010, three former Just Energy salespeople in Alberta pleaded guilty to forging customer signatures on fraudulent energy contracts. In July 2008, the New York State Attorney General brought action against US Energy Savings (a Just Energy predecessor) for deceptive sales practices, resulting in $200,000 in penalties. These historical issues shaped subsequent industry-wide regulatory reforms around door-to-door energy sales practices.

Customer service is available in English and Spanish across the Just Energy corporate family, and the company operates online enrollment and account management for customers who prefer digital-first service.

Contact Just Energy

Phone

866-327-0150

Website

justenergy.com

Support email

customercare@justenergy.com

Fax

888-548-7690

PUCT REP certificate

10052

Power to Choose rating

File a complaint

puc.texas.gov

Cancellation Fees and Non-Recurring Charges

Cancellation fees on Just Energy's fixed-rate plans scale with contract length, running from $175 to $175. Long-Term Fixed Price plans carry cancellation fees reflecting the longer commitment period. Price-Protected and Standard Variable-Rate plans typically have lower or no cancellation fees.

Beyond early termination, Just Energy's terms of service also cover non-recurring charges that apply in specific situations: late payment charges, returned payment or insufficient funds fees, disconnection notice fees, disconnection-plus-reconnection fees, and any non-AutoPay billing fees. These are not published on Power to Choose and are only disclosed in the provider's terms of service and EFL documents.

For customers considering Price-Protected Plans specifically, review the price cap structure carefully. The cap defines the maximum rate the customer will pay regardless of wholesale market conditions, but the variable component below the cap can still create billing variability from month to month. Verify how the cap works, what triggers rate adjustments below the cap, and whether the cap adjusts over time.

For Standard Variable-Rate plans, understand that rates change each billing cycle based on wholesale market conditions. These plans can benefit customers when wholesale markets are declining but create bill variability that customers should be prepared for.

Just Energy Pros and Cons

Pros:

• Multi-national operational scale: Operations across US, Canada, and previously UK/Germany/Ireland provide corporate infrastructure that few Texas REPs can match.
• Multi-brand corporate family: Amigo Energy, Hudson Energy, Tara Energy, GoodBundle, and HomeWater share operational infrastructure while serving different customer segments through different brand identities.
• Dual electricity and natural gas offering: In markets that offer both products, customers can consolidate their retail energy relationship with a single provider.
• Multiple plan structure options: Long-Term Fixed Price, Price-Protected, and Standard Variable-Rate plans give customers meaningful choice by risk preference.
• Long institutional history: Corporate roots extending back to Energy Savings Income Fund predecessor entities in the early 2000s provide substantial market experience.
• US commercial focus through Hudson Energy Group: Dedicated commercial channel with the Hudson Energy Group brand (acquired 2010) focuses specifically on US commercial and industrial customers.
• Multi-state operational footprint: Beyond Texas, Just Energy operates across California, Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, and Pennsylvania.
• 100% renewable options available: Green energy products backed by RECs for sustainability-focused customers.

Cons:

• Historical sales practices issues: Just Energy predecessor entities faced fraud charges in Ontario (2003) and Alberta (2010) related to forged energy contracts, plus a New York Attorney General action in July 2008 for deceptive sales practices. While these issues shaped subsequent industry reforms, they remain in the company's public record.
• Complex multi-brand structure: With multiple retail brands under the Just Energy corporate family, understanding which brand is actually providing service and what that means operationally can create confusion for customers.
• Rate competitiveness varies by market: Advertised rates in some TDU zones run competitive with market averages, while in others they run at the mid-range or higher end of the Texas REP market.
• Corporate parent-company transitions: Multiple ownership and corporate structure changes over the company's history mean the current Just Energy differs materially from the earlier Energy Savings Income Fund entity.
• Variable-rate plan variability: Standard Variable-Rate plans can create meaningful bill fluctuations from month to month, which some customers find difficult to budget around.
• Corporate scale can feel impersonal: As a multi-national operation, Just Energy's customer service infrastructure may feel less personal than smaller Texas-focused REPs.

Just Energy Reviews

Independent customer reviews for Just Energy are mixed, reflecting the company's multi-national scale and long operating history. Customer feedback varies significantly by plan type: customers on Long-Term Fixed Price plans generally report predictable billing experiences, while customers on Standard Variable-Rate plans have more mixed feedback often tied to how well they understood the variable-rate structure at enrollment. For general customer sentiment, the provider's Google reviews and the official Public Utility Commission of Texas complaint scorecard at puct.texas.gov are the most reliable public references.

Just Energy for Residential and Commercial Customers

Just Energy sells electricity to both residential and commercial accounts across its TDU service areas, plus natural gas in select markets and dedicated commercial service through the Hudson Energy Group brand.

For Residential Customers:- If you are a Texas homeowner or renter researching Just Energy for your home, sign-up runs through the Just Energy website, through Power to Choose, or through third-party enrollment marketplaces. Every published plan carries an Electricity Facts Label showing the exact rate, delivery charges, term length, cancellation fee, and any variable-rate or price-cap structures for your specific TDU zone.

Choosing among Just Energy's plans depends on your risk preferences. Long-Term Fixed Price plans provide predictable billing across the contract term. Price-Protected Plans offer some exposure to market rate declines without full exposure to market rate increases. Standard Variable-Rate plans move with market conditions each month. Green energy products provide 100% renewable content for sustainability-focused customers.

Electric Decisions does not enroll residential accounts. Residential customers can shop Just Energy directly through the sources above.

For Commercial Customers:- For Texas businesses, Just Energy operates dedicated commercial service through the Hudson Energy Group brand (acquired 2010) which focuses specifically on US commercial and industrial customers. Larger commercial accounts can access custom procurement structures and multi-state consolidated contracts across the deregulated markets where Just Energy operates.

Commercial pricing is not published on Power to Choose and is quoted based on load profile, contract term, TDU zone, and where the ERCOT forward curve is trading at the moment of contract lock. Commercial contracts also carry negotiable terms that materially affect total cost: bandwidth (swing tolerance), early termination fee methodology, add and delete meter language, holdover rate, and pass-through TDSP delivery treatment.

Electric Decisions runs an apples-to-apples RFP process for Just Energy alongside every other qualified Texas REP. Bids come in against identical specifications, are benchmarked against the live ERCOT forward curve, and every contract is red-lined in plain English before you sign.

Explore our full Texas retail electric provider, the energy procurement process we use to run bid competitions, and the commercial electricity in Texas overview for ERCOT market basics and how commercial contracts differ from residential ones.